Sarah Howard LLC (DBA Intuitive Green Witch) Purchase Terms & Conditions

TERMS OF SERVICE

These Terms of Service are applicable to your purchase of any programs, products, or services. Other than as specifically provided in any separate written agreement between you and the Owner of Sarah Howard LLC, these Terms of Service may not be altered, supplemented, or amended by the use of any document, such as purchase orders, and all sales are expressly conditioned upon your agreement to these Terms of Sale. In the event of any conflict between these Terms of Service and the other provisions of the Terms of Use, these Terms of Service will control.  By purchasing any products on intuitivegreenwitch.com, you, the Purchaser, are agreeing to these terms:

DELIVERY OF SERVICES

Business Hours:
Monday–Thursday: 5:00 PM–8:00 PM Pacific Time
Friday: 12:00 PM–4:00 PM Pacific Time
Closed Saturdays, Sundays, and U.S. federal holidays.

Services are provided according to the delivery timeframe stated at the time of purchase. Personalized voice note guidance is generally delivered within 3–5 business days unless otherwise stated. Scheduled sessions, mentorship, events, and other services are provided on the date, time, or schedule agreed upon at booking or outlined in the applicable service description.

Business hours indicate general availability for administrative communication and do not guarantee immediate responses or same-day delivery of purchased services.

Orders placed outside of business hours, on weekends, or on U.S. federal holidays will be considered received on the next business day for purposes of calculating applicable delivery timeframes.

PAYMENT & REFUNDS:
All payments for any programs, products, or services from Sarah Howard LLC are to be made in USD (United States Dollars).

All sales for programs, products, and services are non-refundable. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs, Products, and Services, and no refunds will be provided to you at any time. By using and/or purchasing any of our Programs, Products, Services or Program Materials, you understand and agree that all sales are final and no refunds will be provided.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programs, Products, Services, and Program Materials for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

If paying by debit card, or credit card for any subscriptions or payment plans, you give us permission to automatically charge your credit or debit card as payment for your Program, Product, or Service without any additional authorization, for which you will receive an electronic receipt. Should you be provided with a Wave invoice instead, you are required to manually pay it by the date due on the invoice or your Program, Product or Service will be put on hold until payment is made.

In the event that payment is not received by the date due, you will have a five (5) day grace period to make the payment; otherwise the Program, Product, or Services will not continue and we reserve the right to cease your access immediately.

If you fail to make payment in a timely manner in accordance with these Terms of Use or if you voluntarily decide to withdraw from our Programs, Products, or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programs, Products, and/or Services.

All information obtained during your purchase or transaction for our Programs, Products, and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.

Payment processing companies and Merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Programs, Products or Services, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and Merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.

SUBSCRIPTION RENEWAL & CANCELLATION

All subscription-based services automatically renew monthly or annually based on the subscription selected at the time of purchase. Your payment method will automatically be charged the applicable recurring subscription fee on each renewal date unless you cancel before your next renewal is processed.

You may cancel your subscription at any time by emailing contact@intuitivegreenwitch.com. Cancellation requests received before your next renewal payment has been processed will prevent future recurring charges. Once a renewal payment has been processed, cancellation will take effect at the end of the current billing period, and no further recurring charges will be made.

Upon cancellation, you will continue to have access to any applicable services through the end of the billing period for which you have already paid, unless otherwise stated in the terms applicable to a specific service.

Subscription payments that have already been processed are subject to our Payment & Refund Policy.

PURPOSE OF SERVICES

All programs, products, and services are intended for personal growth, education, self-reflection, and entertainment. They are not intended to diagnose, treat, cure, or prevent any medical or mental health condition and are not a substitute for legal, financial, medical, psychological, or other licensed professional advice.

RESULTS & CLIENT RESPONSIBILITY:

Most of our programs, products, and services require action on your end. While we provide guidance, education, tools, and support designed to assist you, it is ultimately up to you to achieve that result. Results are not guaranteed as they are a result of the work you put in after receiving the information provided.

Sarah Howard LLC is not responsible for any injury, loss, or damages arising from participation in our programs, services, workshops, or events.

ASSUMPTIONS OF RISK:

You agree that you are using your own judgement in using the information provided on and through our Website, Program, and/or Service, which is done at your own risk. It shall by your own personal responsibility to discern the risks of using our Website, Programs, and/or Services. There are sometimes unknown individual risks and circumstances that can arise during use of our programs, services and/or products that cannot be foreseen that can influence or reduce results. Sarah and Sarah Howard LLC are not responsible for your personal actions or choices before, during or after any of our programs, services and/or products. You understand that any mention of any product, suggestion, or recommendation is to be taken at your own risk, with no liability on our part. You accept full responsibility and consequences for your use, or non-use, of any information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability, loss, damage, or death that you, or your family or children (if applicable) or any other person, may incur from your or their use or non-use of the information provided.

We do not assume liability for accidents, delays, injuries, loss, or damages arising from participation in workshops, retreats, private sessions, online services, community events, or other educational experiences. In the event that you use the information provided through our website, blog, e-mails, programs, services, and/or products, we assume no responsibility.

Although every effort is made to ensure the accuracy of published information on or through our website, blog, e-mails, programs, services and products, the information may inadvertently contain inaccuracies or typographical errors. We are not responsible for the views, opinions, or accuracy of facts referenced in our website, blog, e-mails, programs, services, and products. We cannot be held responsible for any errors or omissions, and we accept no liability whatsoever for any loss or damage howsoever arising.

TERMINATIONS:
Termination of service agreements may occur at the discretion of Sarah Howard LLC when an impasse is reached with the client. Sarah Howard must agree to terminate the agreement. Both parties must be in agreement when client is requesting a termination of service. Abandonment on behalf of the client is not cause for refund with termination.

In the event of an impasse where pre-payment has been made and full services haven’t been rendered, the client can take remaining paid portion and apply it towards a different service. This application must be used/applied within three months of termination of service.

In the event where both Sarah and the client agree that continuing service together is not beneficial, partial refunds may be possible. This is a case-by-case scenario and refunds are only available if BOTH Sarah and the client agree to terminate the service. If a refund is due, the amount will be calculated based on services already rendered and amount paid. Refunds will be sent to the client within 45-60 business days from the date of termination.